What warranty do I enjoy with Ministry of Chair®?
1-Year Warranty on manufacturing defects.
Regular-priced items have a 1 year warranty beginning from the date of delivery unless otherwise stated. This warranty does not cover wear and tear.
How to claim the warranty?
Just notified us at firstname.lastname@example.org. Kindly send us a couple of photos of the defect, with a brief explanation. Our team will assess the defects, if approved, we will arrange to collect the item from you for repair. If it is deemed beyond repair by the service team, we will exchange the product for a identical one, or similar one of equal or greater price, depending on availability. You should read our terms and conditions for more information on warranty.
Are online transactions with Ministry of Chair® covered under the Singapore Lemon Law?
Yes. We have got you covered. Let us know all your feedback and we'll see how we can help!
What about International Customer outside of Singapore?
We are unable to accept returns for international orders purchased online through www.ministryofchair.com. All sales are final.