FAQ

FAQ
Q: Why should I buy Beanbag chairs from Ministry of Chair®?  
A: All our products are designed, assembled and packed in Singapore. They are made from high quality yet environmentally-friendly materials and are ergonomically structured to support your body in all the right places. Built for easy storage and ultra-comfort, our Beanbags are priced reasonably with no additional tag-ons. Plus, we provide FREE deliver to your doorstep anywhere in Singapore so you don’t have to do it yourself! We even provide a 10-day one-for-one replacement or refund with no questions asked. All our products also come with a 1-year international warranty for your guaranteed satisfaction!
 
Q: What is your local delivery policy?
A: Delivery of your orders is FREE to any part of Singapore and will be fulfilled within 14 working days from the date of your order. If you wish your purchase to be delivered sooner, kindly drop us an email at [email protected]

Q: How safe and secure is paying online?
A: We use PayPal, a global leader in online payment solutions with more than 154 million accounts worldwide.
 
Q: Can I place an order but arrange for delivery on a later date?
A: No problem at all. Simply email your preferred delivery time slot to   [email protected] immediately after you have submitted your order and we will get in touch with you to arrange for your preferred delivery time.  

Q: What kind of warranty does my Beanbag chair come with?   
A: Each Beanbag chair comes with a 10-day one-for-one replacement policy. If you find a defect in your purchase, please inform us within 10 days from the date you receive your product and we will provide you with an identical replacement or refund you with no questions asked!
We also provide a 1-year international warranty for all our Beanbag products. You just have to produce your invoice or warranty card as proof of purchase should you wish to service your Beanbag chair within the 1-year period.
 
Q: Why do I need to refill my Beanbag chairs?
A: Our beans are made from high quality and fire retardant polystyrene expanded beads. They can last up to 10 years, depending on usage, but they do eventually lose their bounciness due to wear and tear. Our Beanbag chairs have built-in zippers to enable convenient emptying and refilling as and when you need to. If you just need to replace or wash your Beanbag chair covers, they also come with an inner bag to prevent the beans from spilling out.   
 
Q: How do I refill my chair?
A: Replacing the beans in your Beanbag chair is as easy as A-B-C! Just follow these very simple steps:
Step 1: Grab a Beanie partner!
Step 2: Ready your Beanbag chair and refillers in a room with its windows closed to prevent the extremely light beans from flying around and making a big mess.
Step 3: Get your Beanie partner to hold the bag open while you pour in the beans (or vice versa!). Be sure to place the mouth of the refiller bag into the Beanbag inner bag to prevent accidental spillage.
 
Q: How many bags of refillers do I need for my Beanbag chair?  
A: If you are not sure how many bags of refillers you need for your Beanbag chair, simply email us the name of your product along with your email address and we will get back to you within 1 business day. The email address to write to is:   [email protected]  
 
Q: Can I wash my Beanbag chair cover?
A: Yes, with the exception of the leather Beanbag loungers, you can wash your Beanbag chair cover with lukewarm water and neutral soap.
 
Q: Can I place my Beanbag chair near hot spots?
A:Our advice is not to place your Beanbag chair under direct sunlight, near central heating or fireplaces. Other than that, feel free to put your Beanbag chairs wherever your imagination leads you! 

 

Can’t find an answer to your question here?
Please feel free to email us at [email protected] and we will attend to your query within 1 business day.